PRIVACY POLICY

At Siminosepafi we want you to know and control what data you share with us and what we do with it. This text (called Privacy Policy) explains clearly and in simple terms what data we collect and how we use it. Its purpose is to help you decide what data you want to share with us and how.

Siminosepafi & Personal Data

- When you use siminosepafi.gr even for a simple search of products we receive from you personal data such as the IP address and the type of device you are using, without identifying you. In addition, by choosing to create an account at siminosepafi.gr you state your name, e-mail address, phone number and address (street, city, region and country). We use this information to keep your account secure and to contact you on matters that concern you.

- siminosepafi.gr wants to make your online shopping better. Upon your acceptance of third party Cookies we use information from the products you are looking for, viewing and storing to show you results that may interest you more and to notify you of opportunities that may interest you.

- siminosepafi.gr provides the possibility of public communication. Product evaluations are public and visible to all visitors of siminosepafi.gr, along with the username you have chosen.

- Through your account settings you can choose which data to share with us and manage your preferences regarding our communication with you and promotions. For any questions or comments regarding this policy, please do not hesitate to contact us by e-mail at info@siminosepafi.gr.

Data you provide to us

A significant number of services we provide require additional data for their functioning. The following data you choose to share with us is collected and used for the operation of our services.

Account details

You do not need to have an account to use siminosepafi.gr. However, you can choose to create an account in order to use some of our services and enjoy the privileges of the registered user, such as storing your favorite products in the basket and searching your order history. If you choose to create an account at siminosepafi.gr we will ask for your name, e-mail address, phone number and address (street, city, region and country). Your username will be displayed throughout your public activity, for example, in products evaluations. We will use your e-mail address to contact you and send you notifications from siminosepafi.gr. You can choose which notifications to receive using your account settings.

Information for publishing

If you wish, you can publish a product evaluation at siminosepafi.gr. This evaluation will be available to all visitors of siminosepafi.gr and will be displayed along with the username you have chosen.

Location

You can choose to share with us some location in order to help you to choose the right product for your purchases, for example by calculating shipping costs. This location does not need to be accurate and will not be used for any other purpose.

Products and purchases

Once you choose, you can store your favorite products in your account. We may ask you via e-mail to write an evaluation of any of the products you have, or send you notifications of changes to the products you are interested in. You can manage your favorites and select the notifications you receive using your account settings. You can view and delete all the orders you have stored in the stored orders in your account.

Shipping/billing information

In order to complete the order we will ask you for your name, surname, e-mail address, phone number and address (street, post code, region, city and country). In order to be able to process your order, we share the shipping information with the shipping company, while we do not share the contents of the order. Shipping data is stored for use in future orders and for the calculation of shipping costs in your searches. You can view and manage your addresses in your account settings. In order to complete the payment we will ask you first to choose the payment method among the following:

- Cash on delivery

- Credit/Debit Card

- Bank remittance/transfer

- PayPal

For completing the payment by credit/debit card, the user is referred to the Eurobank Service portal where he safely completes the payment process. Card details are not stored at siminosepafi.gr.

Data we receive

When you use our services or visit other pages that incorporate content from siminosepafi.gr, we may receive data concerning you. We use this data — along with the data you share with us — to provide our services.

Cookies

Cookies are small files that are sent and stored in the application that you use to navigate the internet. Each website usually uses one or more cookies where it stores information it deems necessary for the best operation possible. This information contains four (4) main categories:

- Necessary

The lack of cookies of this category affects the operation of the website to a large extent. Without cookies, functions such as logging in as a member to a website, online product purchases or online payments are not feasible.

- Performance

Performance cookies are related to the collection of information about the users’ behavior while browsing the website. They store anonymous information about the usage statistics, performance, etc. Their purpose is to collect information that improves the operation of the website.

- Usability

The usability cookies store usage data at siminosepafi.gr which will facilitate the next visit of the user to the website. The data may be anonymous and is not available when you navigate other websites.

- Advertising

They are used for selecting and displaying ads tailored to the user's interests.

Cookies at siminosepafi.gr

At siminosepafi.gr we use cookies to provide better services and improved experience to our users. The adoption of regulations and a legislative framework for the use of cookies is an ongoing effort. The formulation of these rules is very new both at the level of Greece and the European level. It is for these reasons that we feel obliged to inform the users of siminosepafi.gr clearly and honestly about the cookies policy that we follow.

What information does siminosepafi.gr store?

The cookies of siminosepafi.gr fall into the categories of “necessary”, “performance”, “usability” and “advertising”. The information stored relates to the services of siminosepafi.gr and is used exclusively for their operation. At siminosepafi.gr we use Google services to record traffic statistics as well as to display targeted advertisements which create the corresponding cookies. These cookies are governed by Google's privacy policy (http://google.com/intl/el/policies/privacy).

Security of personal data at siminosepafi.gr

At Siminosepafi we are committed to keeping the information you have provided to us with utmost confidentiality and care, and do not share it with companies, organizations or individuals in a manner other than that described in this Privacy Statement (paragraph “Information that we share with third parties”).

How are cookies activated and how can I control them?

- Strictly necessary cookies:

These cookies are automatically activated and are necessary for the proper functioning of our website and for you to be able to browse and use its features, such as access to the secure areas of the website. Without these cookies some of the services and functions of the website, such as shopping cart or electronic payment, cannot be made.

- Third-party cookies

Third-party cookies include performance, usability, and advertising cookies. In order for these categories of cookies to be activated the user is asked for his consent via a pop-up window on the website. Such categories of cookies are activated only upon the user’s consent.

- Right to disable siminosepafi.gr cookies

You can change your consent to the use of third party cookies here.

- Cancellation of the siminosepafi.gr cookies

Generally, any user can delete any cookies that have been stored in his application at any time. All the known web browsers give this opportunity to their users through “Help” or “Settings”.

Traffic History

All the web services have access to specific data sent by your device while browsing the internet. Thus, we receive data from your navigation at siminosepafi.gr and from your interaction with other services, even if you do not have an account at siminosepafi.gr. For example, when you visit a page at siminosepafi.gr we may receive information about you. The set of this data is called Traffic History. This Traffic History includes information such as your IP address, type and manufacturer of your device, the type of browser and operating system type, the page you visit, the page that referred you to us, search terms you used as well as your cookies. While navigating at siminosepafi.gr, we may also receive information about the product purchases you make, even if you are not a registered user.

We use this data to ensure that our services operate safely and quickly, to improve the content we provide and to evaluate the effectiveness of siminosepafi.gr as a service. We may also use this data in conjunction with data you provide us to show you personalized content that may interest you most.

Remarketing Service and E-mail Retargeting (repetitive marketing)

By using the site siminosepafi.gr you agree with the Remarketing and E-mail Retargeting service we use to contact users/visitors who have visited the site siminosepafi.gr.

Information we share with third parties

siminosepafi.gr is made to make your online shopping better. We do not share your personal data except with your consent or because it is necessary to enable us to provide our services or because we have to comply with applicable laws.

Service Providers

In order to offer you our services, we receive services from companies located in the EU and the USA. For example, we use Google Analytics to better understand how our users use siminosepafi.gr and use third-party data networks to interconnect our infrastructure with the internet. We may share your personal data with some of these providers, but in a way that is consistent with our Policy and always with the commitment that such data will be used exclusively in a manner that we will indicate.

Compliance with the law

We may store, use or share your personal data if we deem this necessary to comply with applicable law or an ongoing legal process, or if it is a matter of protecting an individual's life, as well as to ensure integrity of our service against misuse, such as spreading defamatory, inappropriate or unwanted content. We may also do the same to deal with fraud incidents.

Access to your personal information and its update

If you have an account at siminosepafi.gr, you can at any time access your personal information through your profile and change or correct it. If you wish to delete your account/personal information, send an e-mail to info@siminosepafi.gr.

Additional Information

Do not hesitate to contact us for any questions or comments regarding the Privacy Policy. The responsible entity for your personal data when you use our services is: Siminosepafi

For the attention of: Stavros Simenos

Polyplatanos, Imathia 590 34

The responsible authority for the implementation of the regulatory framework regarding personal data in Greece is the Personal Data Authority, the contact details of which can be found here.

TERMS

GENERAL

Subject to a more specific written agreement, all the terms currently listed apply to all products and to all buyers - customers. Any transaction concerning purchases from the online store siminosepafi.gr, falls under the terms listed below and clearly indicated in our online store.

PERSONAL DATA PROTECTION REGULATION
Our company is fully adapted to the GDPR framework. The processing of personal data is done in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), as well as of the law on protection of personal data and private life in the field of electronic communications (N. 3471/2006) and the decisions of the Personal Data Protection Authority (PDPA).

CONTENT CHANGE
Siminosepafi reserves the right to change, at any time and without notice, the content of the website siminosepafi.gr. The control of the information provided for each product and the suitability of the items ordered is the sole responsibility of the customer who uses the Website (hereinafter: the Customer). Siminosepafi does not bear any responsibility in case of incompatibility of the products ordered by the Customer with other products that he may want to match.

CUSTOMERS’ DECLARATIONS
The Customer declares that all the information provided by him during the use of the Website in order for his order to be executed by siminosepafi.gr is accurate and that he undertakes not to use this account maliciously. In the latter case, the Customer undertakes to cover any loss of Siminosepafi or its partner companies from the use of this Website and of the Customer's account by persons not authorized by the Customer.

LIMITATION OF LIABILITY
Siminosepafi is not responsible for direct or indirect damage, actual losses or missed profit, which may result from the inability to use the Website, as well as from any errors, interruptions, defects or delays in the operation of the Website or the transmission of information in the Internet.

WRONG PRODUCT PRICE
The company is not responsible for any technical, typographical or spelling errors in the prices or features of the products.
In case a product has an unusually low price, without any special indication justifying it, please contact us before ordering the product.
The use of the Website is the sole responsibility of the visitor-customer. We are not responsible for the malicious intervention of third parties.
The visitors of the Website undertake that they will not harm third parties by malicious use of the Website and that they will not violate their personal data.

OFFER AND ENTERING INTO AGREEMENT
All the products are determined in terms of weight, colors, accessories and technical characteristics by the respective Manufacturing Company. Product photos are used as samples and the color of the final product may differ.
The order is made by the Sales Department of Siminosepafi which is responsible for the distribution and delivery of the products.
The buyer must be informed about the technical characteristics of the products he orders. Any information on our part, concerning techniques or other information, is made with every reservation.
Provided that the product is available, orders are shipped on the same day. Delivery time of the product depends on the distance, and if the weekends or holidays occur.
If no longer deadline has been agreed the consumer has the right to withdraw his order within fifteen (15) calendar days. The goods that are returned must be in their excellent original condition and with their original packaging. If this is the case the customer will not incur any costs other than return costs.
In case of non-execution of the order as agreed, the customer has the right to cancel it.
In case the product is no longer available and cannot be delivered within a reasonable time, the sales department of Siminosepafi informs the customer in writing (e-mail) or by telephone and cancels the order or suggests the suitable alternative.
The prices of all products are clearly indicated next to each product and include VAT.

SHIPPING / TRANSPORTATION
The goods are transported under the responsibility of the customer.
Our shop does not bear any responsibility for shipments that have been delayed by external factors (such as strikes, road closures, extreme weather conditions, etc.).

DANGERS
Once the goods are inspected and received by the buyer, the shop is released from any further liability.

PROPERTY RIGHTS / OWNERSHIP OF PRODUCTS
Until the final payment for goods, they remain the property of Siminosepafi.

PAYMENTS TO THE COMPANY
The appropriate and acceptable payment methods are the following:
CAUTION: ALL transactions over 500 euros (including VAT) shall be made through the banking system, i.e., by the bank remittance/transfer to the bank account or by credit / debit card. Bank charges are borne entirely by the buyer.

Using a credit / debit card
By online transaction for the order to be shipped to your place. To receive your order, your physical presence and identification of your personal details in accordance with your police ID is required. Bank remittance/transfer to our Bank Account as follows.

To pay for your order by bank remittance/transfer to a bank account please select the following bank account. You must fill in your name, surname and your order number in the purpose of the bank transfer.
The shipping time is calculated starting from the deposit confirmation date.

Name : STAVROS SIMINOS

*Fill in your Name, Surname and your Order Number in the purpose of the bank transfer.

USE OF CREDIT-DEBIT CARD / PAYPAL and PERSONAL DATA SECURITY
Recognizing the utmost importance of personal data protection and transaction security, we use the most advanced methods to ensure speed and reliability, while providing you with high quality services in every case.
Siminosepafi undertakes that all personal data submitted to it (Name, Address, Telephones, E-mail, etc.), is registered (with the possibility of access) by authorized employees, strictly and only when required, such as for the processing of orders. At the same time, such data may not be managed by third parties and be disclosed to them, as well as not used for other purposes (e.g., advertising). The above provisions don’t apply in cases of decisions taken by prosecutors, courts or other public authorities.
Credit / debit card payments are absolutely secure, since you can submit security details and codes through Eurobank Service which is a pioneer in adopting new card payment security standards protecting trading parties and minimizing the possibility of malware. It also uses sophisticated detection and fraud prevention systems for the card payments.
This way you may be sure that your card details are not submitted to us but directly to the Bank. Therefore, they will not be intercepted in any case.
Note: For your own safety we advise you that when you connect to the Bank page or when you start a Credit / Debit Card transaction, make sure that the connection that appears in your browser starts with https: // ..... ... and not http: //.
Any transaction through Cards means the prior complete understanding of the terms of use and operation of the system. For more information about the security of your transactions or if you have any doubts, please, before submitting your transaction, contact us directly via e-mail, asking us relevant questions (you can also contact the Bank's Customer Service Department ). You may pay with credit cards, debit cards and prepaid cards.

CAUTION: There is no extra charge for using Credit and Debit Cards. If the submission of your credit / debit card details is done via computer (remotely) and you are not physically present at our shop, there may be a relative delay from the Bank until it completes the approval. Consequently, the shipment of goods to you will be delayed accordingly. In the meantime, although the money will have already been blocked on your account, in no case will it have been blocked by us or for our benefit but by the Bank itself (until the completion or termination of the transaction).

RESERVATIONS
Siminosepafi cannot be blamed, for any damage that may be caused by products that it distributes and sells and which are covered by European safety rules. The respective manufacturer must provide information on the correct way of using his products and precautions in the enclosed instructions.

LEGAL RIGHTS
The Laws of Greece apply for any transaction made with Siminosepafi. It is agreed that the competent authority for disputes resolution is the Court of Thessaloniki.

CLARIFICATIONS
Confirmation of each order electronically means that all terms are fully understood and unreservedly accepted. Any question, clarification or unclear understanding of shipping, payment and warranty terms currently mentioned should be clarified by the buyer, requesting additional details in writing. In case of any disagreement, the recipient is obliged to notify Siminosepafi in writing, within 48 hours upon receiving the products. He must send the notification by registered mail or to submit it electronically requesting proof of receipt. In this case, the customer is obliged to return immediately all the goods that must be intact. Siminosepafi explicitly reserves the right to withdraw from this sale without compensation. In any case, Siminosepafi is committed to do its best to ensure you have a reliable and beneficial shopping from all the perspectives.